<Name of Project>

Post Implementation Review Survey

Background

Project Name
Enter the name of the project prior to sending out or conducting survey.             

Project Summary        
Provide an executive level summary of the project for the benefit of survey responders.

Name of Responder
Enter the name of the person completing the survey. 

Project role
Enter the type of role the survey responder played in the project.   Common roles include Project Manager, Business Analyst, Technical Analyst, Sponsor, Stakeholder, Project Team Member, Developer, Tester and End User.

Schedule

From your perspective:

Did the project remain on schedule?

What helped the project remain on schedule?

What prevented the project from remaining on schedule?

What strategies were used to help the project stay on schedule?

Costs

From your perspective:

Did the project remain within predicted budget? 

If the project came in under budget, how were savings made? 

If the project ran over budget, why did this happen?  

Goals & Objectives

From your perspective:

What were the major goals & objectives of this project?

Did the project deliverables align with these goals and objectives?

Did project outcomes help meet the goals and objectives?

If not, why did the project vary from the objectives?

Requirements & Functionality

From your perspective:

Was the functionality promised as part of this project delivered at the end of the project?

What was not delivered and what might have caused this?

Were service requirements met upon project completion?

If requirements were not met, what caused this?

Does the system work as intended?

Benefits

From your perspective:

Do the projected benefits match the actual benefits?
           
Are there intangible benefits because of this project?  

Lessons Learned

From your perspective:

Overall, was the project a success?

What was done really well?
                   
What could have been done better?

What recommendations would you make for future project application?

What would you do differently if you could do it over again?
    
What have you learned that can be applied to future projects?            

Recommendations

Based on your experiences with this project:

Do you have any advice for future projects?
       
Did this project uncover or prove any Best Practices?