• Scheduling Multipoint ITV Conferences
• Obtaining K-20 Network Support Services
• Obtaining Video Technical Support

Scheduling Multipoint ITV Conferences

To schedule multipoint video conferences, contact:

K20 Online Resource Reservation Center (KORRS)
http://www.k20.ctc.edu/

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To contact K-20 Operations Cooperative:

K-20 Operations Cooperative (KOCO)  University of Washington Box 354840 Seattle, WA 98195-4840 http://www.wa-k20.net/

To obtain K-20 network administration support:

To obtain ISDN/Video support:

To obtain MCU support:

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Obtaining Video Technical Support
The following resources are available for obtaining ITV support.

Interactive Video Support Center (ISSC)

Northwest ESD 189 205 Stewart Road Mount Vernon, WA 98273

Patty Yates Interactive Video Support Center Manager 360-416-3487

VTEL Corporation

Lee Pinski Northwest Representative 425-646-7164 lee_pinski@vtel.com

VTEL Customer Support  (for codecs under maintenance) 1-800-767-2254

GTE Customer Support (for codecs purchased by K-20; coverage is for one year from install date) 1-800-527-3323

IT User Group NW Listserv
The ITUG-NW listserv is a discussion mailing list for the Interactive Television User Group – Northwest.

To subscribe to the ITUG-NW listserv, send a message to: 
        listserv@centralia.ctc.edu

In the message body type: 
        subscribe itug-nw <your first name> <your last name>
        for example:  subscribe itug-nw Jane Doe

Within a few minutes, you should receive an e-mail message indicating that you have been added to the list.

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